An Assessment of Usefulness of Pakistani Government Websites Through Usability Testing and Heuristic Evaluation ( MS Theses) (Record no. 67599)

MARC details
000 -LEADER
fixed length control field 02167nam a22001337a 4500
100 ## - MAIN ENTRY--AUTHOR NAME
Personal name Aijaz Ahmed Arain
-- Supervisor Dr Zahid Hussain Abro
245 ## - TITLE STATEMENT
Title An Assessment of Usefulness of Pakistani Government Websites Through Usability Testing and Heuristic Evaluation ( MS Theses)
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication Nawabshah
Name of publisher QUEST
Year of publication 2012
300 ## - PHYSICAL DESCRIPTION
Number of Pages 37p.
500 ## - GENERAL NOTE
General note ABSTRACT<br/><br/>Usability is a necessary condition for survival th .<br/>on e web by assessing the usefulness of<br/>existing websites or developi g fl h<br/>. n rom t e scratch and then conducting its usabi lity<br/>evaluation e.g., usability testing or heuristic evaluation among other HCI techniques.<br/>Experi mental usabil i ty methods are more expensive but more reliable to evaluate the<br/> <br/>usefulness of the websites• D'1f'i'e.1<br/> <br/>t h h • • •<br/> <br/>1 ren researc ers ave worked on usability testmg and<br/>proved that usability testing is mandatory to eliminate various usability problems in the websites, also heuristic evaluation is an efficient and eflective method for finding the flaws from websites on best possi ble cost. The aim of this thesis is to measure usability problem s in the user interface design of all five Public Service Commission websites of Government of Pakistan i.e. Sindh Public Service Commission, Punjab Public Service Commission, Khyber Pakhtunkhwa/ NWFP Public Service Commission. Balochistan Publ ic Service Commission and Federal Public Sen ice Commission. Through these websites, federal and provincial governments recruit the public sector employees. Approximat ely 2500 users visit these websites daily. So this study was conducted to evaluate the usefulness of these websites. Accordingly, usability testing has been conducted and I O usability heuristics of the famous usability expert Jakob Nielsen have been applied to evaluate thest: websites. These heuristics were then further subcategorized. The results are promising and stress the need for improving the user interface of these websites in order to provide the better services to their intended users.<br/><br/><br/>
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Department of Information Technology
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier http://tiny.cc/vbubvz
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Thesis and Dissertation
Holdings
Withdrawn status Lost status Home library Current library Date acquired Accession Number Koha item type
    Research Section Research Section 29/09/2022 MP/01-09 Thesis and Dissertation