Analytical Study of Knowledge Process Out Sourcing of Pakistan Business Organizations (Record no. 58177)

MARC details
000 -LEADER
fixed length control field 01866nam a2200169Ia 4500
100 ## - MAIN ENTRY--AUTHOR NAME
Personal name 15 MSIT 04
100 ## - MAIN ENTRY--AUTHOR NAME
Personal name Akasha Memon
-- 14MSST04
-- Supervisor Dr. Rafia Naz Memon
245 #0 - TITLE STATEMENT
Title Analytical Study of Knowledge Process Out Sourcing of Pakistan Business Organizations
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication Nawabshah
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher QUEST
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Year of publication 2015
300 ## - PHYSICAL DESCRIPTION
Number of Pages 35
500 ## - GENERAL NOTE
General note ABSTRACT<br/><br/>Outsourcing is contracting with another company or person to do a particular function. There are approximately eight outsourcing processes but at vendor side there are three processes used called three waves of outsourcing ITO, BPO, and KPO. There are uncertain and critical issues in both processes ITO and BPO of outsourcing. But for effective outsourcing uncertainty problem have been resolved. It has been resolved through KPO mostly, due to its productivity, value creation and better customer relationship characteristics. So the issue, world is adopting KPO rapidly to increase their economic conditions, but Pakistan up to yet not taking the advantages of KPO. The goal of this research study is to encourage the companies to adopt KPO, and what are the factors that resist the adoption of KPO. To achieve the objectives of this study, questionnaire survey was conducted on outsourcing organizations of Pakistan, through online and courier. Results showed that there are many advantages of KPO, and the organizations which are using ITO and BPO in Pakistan want to switch to KPO, but there are some issues which resist the adoption<br/>of KPO. Recommendations are provided to resolve these issues. Further in future<br/>strong solutions should be provided to resolve these issues.<br/><br/>Key Words: outsourcing, ITO outsourcing, BPO outsourcing, KPO outsourcing.<br/>
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Department of Information Technology
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier https://tinyurl.com/yeyt9fcj
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Thesis and Dissertation
Holdings
Withdrawn status Lost status Home library Current library Date acquired Accession Number Koha item type
    Central Library, QUEST, Nawabshah Research Section 27/03/2018 MP/17-173 Thesis and Dissertation
    Central Library, QUEST, Nawabshah Research Section 08/10/2018 MP/30-339 Thesis and Dissertation