@book{7176,
	author = {Gupta S M.},
	title = {Effective communication skills for technologists},
	publisher = {The Great Courses,},
	year = {2006.},
	series = {communication skills.},
	address = {[S.l.] :},
	url = {http://www.amazon.com/exec/obidos/ASIN/chopaconline-20}
}