@book{3415,
	author = {Adler, Ronald B. and Rodman, George.},
	title = {Understanding Human Communication },
	publisher = {Oxford University Press,},
	year = {2006.},
	address = {New York},
	edition = {9th ed.},
	url = {http://10.10.170.122:8080/browse/book/24074}
}