@book{2749,
	author = {Pfeiffer, William Sanborn and Padmaja, T.V.S},
	title = {Technical Communication : a practical approach},
	publisher = {Pearson Education,},
	year = {2013.},
	address = {New Delhi:},
	edition = {6th ed.},
	url = {http://10.10.170.122:8080/browse/book/23946}
}