@book{2067,
	author = {Taylor, Shirley},
	title = {Model Business Letters, E-mails, and Other Business Documents},
	publisher = {Pearson,},
	year = {2009.},
	address = {New Delhi:},
	edition = {6th edition.},
	url = {http://10.10.170.122:8080/browse/book/28771}
}