TY  - BOOK
AU  - Besterfield,Dale H.
AU  - Besterfield-Michna, Carol
AU  - Besterfiled-Sacre, Mary
TI  - Total Quality Management
SN  - 8131732274 (paperback)
U1  - 658.404BES 
PY  - 2015///
CY  - New Delhi
PB  - Pearson
KW  - Total quality management	
KW  - Quality control	
KW  - Total quality control	
UR  - http://10.10.170.122:8080/browse/book/28820
ER  -