@book{16533,
	author = {Rutherfoord, Andrea J.},
	title = {Basic Communication Skills For Technology /},
	publisher = {Pearson Education,},
	year = {2014.},
	address = {New Delhi:},
	edition = {2nd ed.},
	url = {http://10.10.170.122:8080/browse/book/27059}
}