@book{14563,
	author = {Hasson, Gill. and Kirschner, Rick},
	title = {How to Deal with Difficult People : smart tactics for overcoming the problem people in your life},
	publisher = {Capstone,},
	year = {2015.},
	address = {[S.l.] :},
	edition = {1st ed.},
	url = {http://10.10.170.122:8080/browse/book/25975}
}