TY  - BOOK
AU  - Bhatnagar N
TI  - Effective Communication and Soft Skills
SN  - 9788131760345
SN  - 978-81317
U1  - 302.2BHA 
PY  - 2012///
CY  - Delhi
PB  - Pearson Education
KW  - Soft skills
KW  - Interpersonal communication
KW  - Business communication
KW  - Communicative competence
ER  -