00463nam a22001817a 4500 12605 12605 9788131760345 978-8131760345 302.2BHA Bhatnagar N Effective Communication and Soft Skills Delhi Pearson Education 2012 431 Soft skills Interpersonal communication Business communication Communicative competence BK 0 0 0 0 QUESTCL SLEE 2015-03-16 790.00 0 302.2BHA 51166 2015-03-16 00:00:00 BK