TY  - BOOK
AU  - Trask,R.L.
TI  - How to Write Effective Emails 
SN  - 0141017198 (Paperback)
U1  - 808.06665TRA. 
PY  - 2005///
CY  - London
PB  - Penguin Group
KW  - Business Writing
KW  - Electronic Mail Messages
UR  - http://10.10.170.122:8080/browse/book/29177
ER  -