TY  - BOOK
AU  - Bretag,Tracey
AU  - Crossman,Joanna
AU  - Bordia,Sarbaria
TI  - Communication skills
T2  - Revised
SN  - 0070144982 (unknown binding)
PY  - 2009///
CY  - New York
PB  - McGraw-Hill
UR  - http://www.amazon.com/exec/obidos/ASIN/B005GAEUNM/chopaconline-20
ER  -