@book{10893,
	author = {Juran, J.M and Gryna, Frank M. },
	title = {Quality Planning and Analysis:From Product Development through use},
	publisher = {Tata McGraw-Hill },
	year = {2005.},
	address = {New Delhi},
	edition = {3rd ed.},
	url = {http://10.10.170.122:8080/browse/book/20649}
}