TY - BOOK AU - Evans,James R. AU - Lindsay,William M. TI - An Introduction to Six Sigma and Process Improvement T2 - With cd-rom SN - 0324300751 (paperback) PY - 2004/// CY - [S.l.] PB - Cengage Learning KW - Process control KW - Six sigma (Quality control standard) UR - http://10.10.170.122:8080/browse/book/28846 ER -