@book{10696,
	author = {Evans, James R. and Lindsay, William M.},
	title = {An Introduction to Six Sigma and Process Improvement /},
	publisher = {Cengage Learning,},
	year = {2004.},
	series = {With cd-rom.},
	address = {[S.l.] :},
	edition = {1st ed.},
	url = {http://10.10.170.122:8080/browse/book/28846}
}