@book{10689,
	author = {Sally, Brown  and Phil, Race },
	title = {500 Tips for Quality Enhancement in Universities and Colleges /},
	publisher = {Routledge,},
	year = {2004.},
	address = {[S.l.] :},
	edition = {0th ed.},
	url = {http://10.10.170.122:8080/browse/book/29652}
}